Verify that the counsellor is a member of BCACC.

BCACC can only investigate complaints of BCACC Members (RCCs), so please fill in the form below as a first step.

Important first step:

BCACC can only investigate complaints of BCACC Members (RCCs), so you must verify that the counsellor/RCC is actually a member of the BCACC.

Please verify that they are a BCACC Member (RCC) through our member registry (linked below) and then complete the short form at the end of this page so that we can confirm their membership status.

Once the Office of the Registrar confirms the name and member number of the RCC, you will receive a link to our formal complaint form.

Access the BCACC Member Registry via this link: BCACC Member’s Registry

"*" indicates required fields

Once you have searched the Member Registry, please select one of the following:*

I have the BCACC Member (RCC) Membership # and I'll place it into the box below

I cannot find the counsellor in the BCACC Registry

If you are unable to find your counsellor in the Registry but think they are a BCACC member (RCC) please contact the Head Office at 250-595-4448/1-800-909-6303 for assistance.

BCACC member Information

Please provide the full name and member number of the BCACC member (RCC) who is the subject of the complaint

We do not take complaints about businesses, only individual RCCs.

BCACC Member (RCC) - Membership #:*

BCACC Member (RCC) - First and Last Name: *

First Last

Your Information

Your Name*

First Last

Email*

Phone

Please let us know if you require any accommodations in submitting a formal complaint?

Name

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